ORDERING http://www.brillianceaudio.com/reseller/
CALL TOLL-FREE: 1-800-648-2312, (M-F, 8 am to 5:00 pm ET)
FAX: 616-846-0630 (24 hours.)
MAIL ORDERS TO: Sales Department, Brilliance Audio, 1704 Eaton Drive,
P.O. Box 887, Grand Haven, MI 49417.

ATTENTION CANADIAN RESELLERS
1) Monarch Books of Canada, Ltd. is the authorized distributor of all Brilliance Audio retail audiobook products into Canada. Please place all orders directly with Monarch Books.
2) All prices on Brilliance Audio's websites are in U.S. dollars only. Please contact Monarch Books of Canada, Ltd. for Canadian pricing www.monarchbooks.ca.

RETAIL RENTAL STORE TERMS
Retail Rental Store terms are available for the appropriate use of licensed Library Edition products in repeated-use situations. Please contact your Brilliance Audio sales representative for more information.

TERMS
1% discount on payments received within 10 days of invoice date, net 30 days from invoice date. 2% discount allowed for orders prepaid by check (call for a pro-forma invoice amount, including freight). Payments must be received on time to qualify for term discounts. Report invoice discrepancies to Accounting Department, Brilliance Audio, 616-846-5256 within 20 days of invoice date. Discrepancies reported after 20 days cannot be adjusted. Payment is in U.S. funds. New accounts must submit a completed Brilliance Audio credit application. Past due payments will be charged 1% interest, per month.

FREIGHT CHARGES
F.O.B. Grand Haven. Shipped UPS or RPS unless specified by customer. Brilliance Audio will pay regular freight charges on all orders totaling a minimum of $500.00 at net cost.

COOPERATIVE ADVERTISING
Brilliance Audio will reimburse retailers up to 5% of the combined net dollar amount of the retailer’s orders invoiced within the prior fiscal year for ads or promotions run during the current fiscal year (Brilliance’s fiscal year ends December 31). Brilliance Audio must approve all cooperative advertising or other promotional arrangements in advance. A signed contract must be received before ads or promotions are run. If titles have been purchased from a wholesaler, a copy of the wholesaler’s invoice must accompany any claims. Proof of promotion must be received within sixty (60) days of its appearance. Only accounts in good credit standing will be eligible for cooperative allowances. Reimbursements will be made by credit only, and must be issued by Brilliance Audio. For a detailed co-op policy and co-op contract, please contact our sales department at 1-800-648-2312.

COPYRIGHTED IMPRINTS FOR RETAIL SALES ONLY
All of our products are copyrighted, all rights retained. You may not make copies, translate our recordings, or make them available in any other form, digital or analog. You may not broadcast, stream, or download parts or whole recordings. You may not separate the components of each package or resell less than the entire product. Further, you may not remove or alter our branding, copyright information, credits, or trade dress, nor may you repackage or disassemble merchandise.

All of our retail imprints—Brilliance Audio Unabridged, Brilliance Audio on CD, Brilliance Audio on MP3-CD —are for resale only and not licensed for public play, rental, or use by public libraries. Specifically licensed imprints (Library Editions) are available for resale and/or use in rental programs/public libraries. By accepting our “Retail Terms of Sale” and as a condition of each purchase, you are agreeing to not rent, sell to others who rent, or resell our retail copyrighted imprints for use in a public forum or public library. Were it not for your agreement to honor these terms of sale, we would not make merchandise available to you at the terms stated herein.

GUARANTEES AND REPLACEMENT PROCEDURES
ALL BRILLIANCE AUDIO IMPRINTS (EXCEPT LIBRARY EDITIONS): Replacements are available for manufacturing defective products for the full audiobook product and will be replaced up to six months from date of purchase; specify nature of problem when requesting replacement; return of the full defective product will be required.